Shipping Policies

Shipping Times and Turn Around Times (TAT)

(AKA How Long Will It Take Me To Get My Order?)

Please see the banner at the top of the page for current TAT!

 

We are a two person operation, so the number of orders we have will greatly impact the TAT. In general, you should expect your order to ship within 3-10 business days.

Business days are M-F, excluding US Holidays.

If for Some Horrible Reason your order will ship beyond the posted estimated TAT, we will reach out to you as soon as we can!

 

Shipping Costs

We have a flat rate shipping cost of $6.00.

If you spend $75.00, you get free shipping! (Use the code FAESHIPPING at checkout!)

 

Combining Orders

If your order hasn't been sent out and you place another, we will HAPPILY combine them! Please contact us via email as soon as you place your second order, and we will get everything sorted as quick as we can manage it!

 

Do You Ship Internationally?

At the current time, no, we do not. We will be shipping to Canada in the near future though!

 

Tracking Numbers

You'll be provided a tracking number to keep track of your package once it leaves our hands. We can't keep track of it for you once it has shipped, so please refer to the USPS website with your tracking number.

 

Lost/Damaged Orders

Unfortunately, once the package leaves our hands there's really nothing we can do except advise you to contact USPS immediately with your tracking number to file a claim. If your package is damaged, take pictures immediately to file your claim with USPS. In either case, contact us via email so we can work on getting you replacements.

Get In Touch With Us!